Help center

Quick answers to common questions.

How do I book an appointment?

Open the home page, pick a category or search for the place, open its page and press Book now.

Choose the service, then the staff member or any available one, pick the day and a free time, and enter your name and phone number. You do not need an account.

After you confirm, the booking page shows your booking code. Keep it.

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How do I cancel my booking?

Open My bookings from the top menu, or open the booking page with its code, then press Cancel booking.

You can cancel until the cut-off the place sets before the appointment (two hours by default). After that, contact the place directly.

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How do I pay for the service?

You pay at the venue after the service. We take no money through the site when you book and we never ask for card details.

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Where do I find my bookings?

My bookings keeps your booking codes on this device only. It lists upcoming and past visits and lets you rebook in one tap.

If you switch devices or clear your browser data, open the booking page using its code.

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How does the queue work?

Some places run a walk-in queue. Open the place page, press Join the queue and enter your name and phone number.

A live page shows your position and the expected wait, and we notify you when your turn is close if you allow notifications.

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What is the loyalty card?

Some places run a loyalty card: every completed visit adds a stamp, and when you reach the number the place sets you earn a reward, a free service or a discount.

Your stamps show on the booking page and in My bookings, and the place gives you the reward when you visit.

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